Professional Experience

Ms. Hijab Fatima serves as the Safeguarding & Wellbeing Coordinator at The UK Examinations Board Ltd, where she is responsible for creating safe, inclusive, and supportive learning environments across all delivery centres. Her role focuses on learner welfare, safeguarding protocols, mental health awareness, and fostering a culture of care and belonging within academic communities.

With a strong background in international relations and operations, Ms. Fatima brings exceptional communication skills, cultural sensitivity, and coordination expertise to her safeguarding responsibilities. She currently manages international partnerships at Learners Connect (Umm Al Quwain) and leads operational activities at Brighton Education Systems (Lahore). These roles have given her hands-on experience in cross-cultural engagement, team leadership, and learner-focused policy execution.

Ms. Fatima holds an MBA from the University of West Scotland and a BBA from the University of Bedfordshire, grounding her in strategic planning and organizational development. Her interpersonal strengths and calm, solutions-oriented approach make her highly effective in addressing student needs, promoting wellbeing, and ensuring compliance with safeguarding standards.

Awards & Achievements

Ms. Fatima is known for her empathetic approach, cultural awareness, and ability to build trust with learners, staff, and external partners. Her leadership in promoting inclusivity and positive student engagement has enhanced learner support frameworks across partner institutions.

Expertise

• Learner Wellbeing & Pastoral Support
• Safeguarding Policy & Compliance
• International Partnership Management
• Inclusive Practices & Mental Health Advocacy
• Cross-Cultural Communication & Conflict Resolution
• Stakeholder Engagement & Relationship Building